How do I contact Celcom customer service?

If you experience any service disruption, you are advised to call Celcom’s Customer Care line at 1300 111000 or 1111. 1111 is only valid for Celcom number. For other mobile service provider number (“Donor Network Operator”), customer may reach Celcom’s Contact Centre via 019 6011111.

How do I cancel my Celcom plan?

Customers can unsubscribe from Service at any time via USSD *323*7*4#, STOP to 22990 or login to cmt.celcom.com.my to manage Customer CMT….

1. CMT subscriber portal : cmt.celcom.com.my.
2. USSD : Dial *323#
3. SMS : Send CMT to 22990.

How can I email Celcom customer care?

Contact Details

1. Customer Service: 1111 or +603 36308888.
2. Email: [email protected]
3. Website: http://www.celcom.com.my/
4. Celcom Branch: http://www.celcom.com.my/celcomexec/locateus/branch_locator.php.

How can I check my Celcom postpaid bill?

Celcom Life Hub

1. Login to Celcom Life Hub.
2. Once logged in, go to the menu on the left, “View & Pay Bills”
3. Click on “Billing Details”. You’ll find your Billing Details there.
4. If you want to check and view your Bill Statement, click here.

How can I speak with Celcom Operator?

You may contact Celcom Customer Service Hotline at 019-601 1111 or directly call 1111 if you are using celcom number.

How do I know my Celcom number?

What do I need to do? You can check your Celcom Xpax prepaid number via SMS. Just type MYNUMBER MyKad Number to 28882.

How can I change my Celcom plan?

Here’s how. Choose your preferred plan and submit your online request. Receive a new Celcom temporary number SIM with complimentary plan and call +60196011111 to confirm with your switch. Enjoy your new Celcom temporary number SIM with complimentary plan while waiting for your number to be switched.

How do I cancel my Celcom unlimited renewal?

You may stop auto-renewal via the Celcom Life App or dial *118*2*9*1#.

How can I complain to Celcom?

Calls to 1111 from Celcom numbers are FREE for postpaid customers and RM0. 50 a call for prepaid customers if you choose to speak to our Customer Service Consultant….Celcom Customer Service

1. 1111 from Celcom numbers.
2. 019-601 1111 from Celcom numbers, fixed lines and other mobile operators.
3. +6019-601 1111 if you are abroad.

How can I pay my Celcom postpaid bill?

For Celcom users, please follow the steps below:

1. Navigate to the “Postpaid” tab.
2. Select “Pay Now” at the bottom of the page.
3. Key in amount to be paid.
4. Click on “Check” button to confirm your details.
5. Once confirmed, you will be brought to the “Success” screen.