How do I contact iTunes UK?
For other enquiries, contact Apple Store Customer Service on 0800 048 0408.
How do I contact iTunes about unauthorized charges?
Sign in to reportaproblem.apple.com. Tap or click “I’d like to,” then choose “Request a refund.” Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit.
Where do I dispute iTunes charges?
Report an unknown transaction or dispute a charge
- On your iPhone, open the Wallet app and tap Apple Card.
- Scroll down and tap the transaction that you want to report.
- Tap the transaction again, then tap Report an Issue.
- Choose the type of issue that you want to report.
Does Apple still support iTunes?
With macOS Catalina, your iTunes media library is now available in the Apple Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder is where you can manage and sync content on your iPhone, iPad, and iPod touch.
How do you cancel a subscription on iTunes?
- Open Settings, and then tap iTunes & App Store.
- Tap your Apple ID at the top.
- Tap View Apple ID and sign in if prompted.
- Tap Subscriptions.
- Find and tap the subscription you would like to cancel.
- Choose Cancel Subscription (iOS 10) or turn off Automatic Renewal.
Why is iTunes taking money from my account?
If you were charged by Apple for something there are a few possibilities: You purchased it from the app store (or subscribed to a service) and forgot you did. Someone you share your phone with purchased it from the app store. Someone you share your Apple ID with purchased it from the app store.
How do I stop Apple taking money from my account?
Turn off Apple Cash on a device
- On iPhone or iPad, open the Settings app, tap Wallet & Apple Pay, then turn off Apple Cash.
- For Apple Watch, open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then turn off Apple Cash.
How do I email Apple customer support?
Call them at Customer Relations 800-767-2775 and ask them. Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store.
What is iTunes com bill on my bank statement?
If you see ‘apple.com/bill’ on your billing statement Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.
Is Apple Music and iTunes the same thing?
iTunes is a media library, media player, online radio station (Beats 1), and much more. Apple Music is a separate music streaming service developed by Apple Inc. iTunes can be used as a media player to stream your music on-the-go.