How do I contact Work and Income NZ?
Contact
- Freephone: 0800 559 009.
- +64 4 916 3300.
- +64 4 918 0099.
- [email protected].
What’s the 0800 number for WINZ?
0800 559 009
Work and Income general enquiries
National phone number | 0800 559 009 Monday to Friday 7am-6pm and Saturday 8am-1pm |
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International phone number | +64 9 913 0300 Monday to Friday 7am-6pm and Saturday 8am-1pm (NZ time) Email: [email protected] for general enquiries |
How do I get in touch with WINZ?
Speak to someone in your language
- general questions on 0800 559 009. (Link 12)
- questions about NZ Super or Veteran’s Pension on 0800 552 002. (Link 13)
How can I get Work and Income to call me back?
How to use Service Express
- call 0800 33 30 30. (Link 1)
- say or key in your client number.
- answer the security questions.
- speak normally and say what you want to do.
How do I book an appointment with WINZ?
The first thing you need to do is use MyMSD to complete an online form (Link 5). Once you’ve submitted your online form, we’ll let you know what you need to do next, eg if you need to book a phone appointment with us or provide any documents. You may need to talk with us.
Are winz and MSD the same?
Ministry of Social Development (MSD) Work and Income (WINZ) – Found Directory. Work and Income is a service of the Ministry of Social Development (MSD) and delivers support and employment services to more than 1 million New Zealanders.
Can winz access your bank account?
Under the act, Winz has a momentous power to create itself a creditor and the beneficiary a debtor. It can do this unilaterally. It can also recover the debt by going into bank accounts or deducting from wages. Marilyn now faces a second legal journey through the review process set out in the Social Security Act.
What is the benefit Enquiry line?
The Benefit Enquiry Line (BEL) is a benefits help line for people with disabilities, carers and representatives. BEL is part of the Department for Work and Pensions. We offer confidential advice and information on all benefits and how to claim them.
What benefits can I claim if unemployed?
On a low income/looking for work
- Changes to benefits: Universal Credit.
- Housing Benefit.
- Council Tax Reduction.
- Budgeting Loans and Budgeting Advance.
- Funeral Payment.
- Cold Weather Payment.
- NHS Low Income Scheme.
- Jobseeker’s Allowance.
Do you have to make an appointment at WINZ?
You may need an appointment. We’ll tell you what you need to do in the review form or letter we send to you. If you need to return your completed review form, you can post or drop this off to your service centre (Link 12) (the review form will also have the return address on it). You may need an appointment.
What documents do I need for WINZ?
Government-issued ID
- NZ birth certificate (apply online for a birth certificate (Link 2))
- NZ passport (current or expired)
- Driver licence, which is either: photo licence. temporary paper driver licence.
- firearms licence.
- Steps to Freedom release form.
- Oranga Tamariki issued Custody Order.