Why do I only get some Freeview channels?
If you’re still seeing channels on the Freeview Channel Checker that you’re not receiving, you may need to retune your equipment – just follow the steps in our retuning guide. If you’re still having problems after that, please check out our aerial troubleshooting guide.
How do I restore missing channels on Freeview?
You can fix this by following the steps below:
- Press the YouView button on your remote, and choose Settings.
- Go to the Signal & Connection area and select TV Channels.
- Select Restore hidden channels.
- If you unhide hidden channels, you won’t be able to re-hide them until we enable this feature in a future software update.
Why have I lost all my channels on my TV?
The signal problem can be a result of the weather conditions. Rain, strong wind, and fog can make your smart TV or installed antenna lose its signal. Tall buildings around a mounted antenna can also cause your TV to lose its signal. If this is the case, you could probably try to reposition the antenna to get signals.
Why do some of my channels have no signal?
Check the cable connections between the TV and your video device or receiver. Change the channel or try a different input device or movie. The received signal may be weak. If your TV uses a cable or satellite box, you may need to contact your service provider for further assistance in improving the signal strength.
Why do digital TV channels disappear?
There are three most common reasons why your antenna fails to pick up those channels: broken/damaged antenna, installation/aiming issues, and interference issues. Let us first discuss some common antenna installation issues that might cause lost channels and reception failures.
How do I retune Freeview channels?
Retuning: a step-by-step guide
- Press menu on your box or TV remote control.
- Select set-up, installation, update or a similar option.
- Select first-time installation (sometimes called factory reset, full retune or default settings).
Why is my Freeview saying no signal?
If you have followed the retune process and it still hasn’t resolved the problem, try unplugging your set-top box or TV and then retuning it. Freeview TV: Your Freeview TV should come with a power lead and a remote control with batteries. Make sure the TV is plugged in and fit the batteries to the remote.
Are Freeview channels down?
At the moment, we haven’t detected any problems at Freeview. Are you experiencing issues or an outage?
Why do some TV channels work and not others?
Different Frequencies Giving Stronger & Weaker TV Reception As the TV signals and multiplexes are being broadcast on different frequencies you can receive these are different strengths at your TV aerial, even if these are being broadcast at different strengths.
How do I update my Freeview TV?
How do I retune my TV?
- Press menu on your box or TV remote control.
- Select set up, installation, update, or a similar option.
- Select first-time installation (sometimes called factory reset, full retune or default settings).