Do I have to return my Cox router?
Cox equipment must be returned within 10 calendar days to avoid unreturned equipment charges. Purchased equipment must be returned to a Cox-owned retail store within 30 days of purchase for a refund by the method used for purchase.
Can I return my Cox equipment to any UPS Store?
For customers who are located near a UPS Store or have moved to an area not serviced by Cox, the Return Anywhere option offers the flexibility to return Cox equipment to any UPS store located within the United States. Note: To avoid potential charges, contact us to change your service before you return any equipment.
What happens if I don’t return my Cox modem?
Remember you had agreed to the terms and conditions of the contract of the company. Failure to return the device may lead to penalty and more bills. Again, if your device is leased, it is crucial to return it to keep off from future problems.
How much does Cox charge for late equipment return?
Hidden costs of Cox TV plans
| Fee | Amount |
|---|---|
| Broadcast surcharge | $19.00/mo. |
| Regional sports surcharge | Up to $12.50/mo. |
| Late payment fee | $8.35 |
| Returned check fee | Up to $25.00 |
Does Cox provide modem and router?
You may provide your own modem, wifi router or combination device (click here for a list of supported devices). However, we will not be able to provide any support for your home network unless you rent the Panoramic Wifi Gateway. This allows us to provide the best experience and support possible to you.
Where do I return my cable box?
Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you. The U.S. Postal Service Office will ship the equipment back to us at no charge to you.
How much does a Cox router cost?
Check out Cox Internet plans to choose the speed and plan that’s right for you or save money by bundling multiple services. You need a Cox-compatible modem to access wifi with your plan, and you can rent the Panoramic Wifi modem for $12/month or bring your own modem at your own cost.
Does Cox charge for a technician to come out?
If the issue is found to be non-Cox caused a $75 service call fee may apply. Most service calls are covered if you are subscribed to Cox Complete Care. For more information, please visit us at http://bit.ly/2sea6nE. However, because of COVID-19, our technicians can’t go inside the house.
Can I replace my Cox router?
While Cox is offering a free replacement modem at no charge, Cox customers always have the choice to use their own modem. If you decide to purchase your own modem, please ensure it is a Cox Certified modem. Please view CERTIFIED modems here.
How do I return my charter router?
How long do you have to return equipment to Spectrum?
You can return or exchange your Spectrum Mobile device and/or unopened accessories within 14 days from when your items shipped or were purchased from a Spectrum Mobile store. Note: If you’ve already activated your phone and would like to stay with Spectrum Mobile, request an exchange rather than a return.
Is it worth renting Cox modem?
The main advantage really is the lessened monthly cost. Once you have your own cable modem, you won’t have to pay the $10 monthly rental fee anymore. That is equivalent to $120 savings in a year.