How do I contact Canada Customs about a package?
Contact us online If your inquiry is time-sensitive, please contact us by phone at 1-800-461-9999 (toll-free in Canada and the USA ).
Do you clear customs in Canada?
Travelers pre-cleared at one of CBP’s preclearance locations in Canada or the Caribbean are not required to clear CBP again when they arrive in the United States.
Can Canadian customs check your phone?
Canada Border Services Agency ( CBSA ) officers are allowed to examine all goods you have with you when you cross the border. This means that just like your luggage, our officers can examine your cell phones, tablets, laptops and any other digital device you are carrying.
How long does Canada customs hold a package?
12-48 hours
The process can take anywhere from 12-48 hours and even longer during high traffic periods. If you’re importing commercial goods with duties during the holiday period, you’re going to see the longest wait time (outside of your business being audited, that is).
Why is my package stuck in Canada customs?
Delays can occur due to the package itself, its documentation or volumes at customs. The CBSA visually inspects each parcel or piece of mail. Package contents that are not on the prohibited items list and not subject to duties or taxes are released for delivery.
Do you have to go through customs for international connecting flights?
Many wonder, “do I have to go through customs for a connecting flight?” This is a common question amongst international travelers, and the answer is usually “no.” As long as you’re not leaving the airport, your bags are checked through to your final destination and you have a boarding pass for your next flight, you won …
How much does a CBSA officer get paid?
The annual salary for a border services officer is $75,100 to $89,068 (Source: Canada Border Services Agency, 2021 estimates). There may be a bonus for bilingual officers working in bilingual positions. In Alberta, this occupation is part of 1 or more 2016 National Occupational Classification (NOC) groups.
Does CBSA work on Sundays?
Live agents are available: Monday to Friday from 6 am to 10 pm (eastern time) Saturday, Sunday and Federal statutory holidays from 10 am to 6 pm (eastern time)
Can Canadian customs check your credit card?
U.S. Border Officials Can Now Check Canadians Credit Card History And Ban You For Legal Marijuana Purchases. Some provinces will be selling you out without even trying.
Do you have to give your password to customs?
U.S. citizens cannot be denied entry to the United States for refusing to provide passwords or unlocking devices. Refusal to do so might lead to delay, additional questioning, and/or officers seizing your device for further inspection.