How do I fix error code on GOtv?

Another way:

1. Open your internet browser and visit GOTV page here.
2. Click on Easy self service.
3. Click on Clear Error Code.
4. Type on your IUC number and select GOTVE16, you may be required to type in a Captcha code for verification.
5. Enter Captcha code and click on Clear Error.
6. Viola! Error is gone.

How do I clear 138 E on GOtv?

Please unplug your decoder, plug back and allow decoder to scan for error to be cleared.

How do I delete messages from GOtv decoder without remote?

Remove mail from the screen But according to GOtv Twitter support, there is no option on how to clear message on GOtv without remote. For the email on the screen, however, you can try to clear it by removing the antennae cable at the back of the decoder. You should then return it to receive signals.

How do you clear E16 error on GOtv?

Use official GOtv web site to get rid of E16 error Search for “Clear Error Code” on the right side of the page. After you’ve found it, enter your IUC Number. Finally, select your problem type (E16 error) and write down the code which will pop up on a display. Click “Clear Code”.

How do I reset my GOtv decoder?

How To Activate/Reset Using the Online Method

1. On an internet enabled device, visit Eazy GOTV.
2. Log into your GOTV account with your account number and surname.
3. Select and Click the dialogue box “Clear your error”
4. Then Clear the E16 error.
5. Click on “Reset device now” tab’ and you will reset GOTV decoder easily.

What is the code for GOtv customer care?

*288#
Dial *288# on your cellphone.

How do I activate my GOtv?

Steps

1. Dial *423# on any network.
2. Speak with a GoTV customer care representative and request for activation.

How do you unlock channels on GOtv?

To recover your missing channels, you can try these steps:

1. Press “Menu” on your remote.
2. Select “Advanced Options”.
3. Then select “Installation”.
4. Select “Tuning”.
5. Then select “Automatic Scan” and press the “OK” button.
6. Press the exit button on the remote once scanning is completed.

Why is my GOtv decoder showing RED and green light?

A combination of GREEN and RED means that there is an error with in the decoder’s inner workings. Sometimes this error may not affect how the decoder functions, you will continue to view tv normally but the solid Green and Red will persist on front decoder panels.

What is E 16 on GOtv?

E16 /E30 means your decoder has been disconnected. Please ensure your decoder is switched on before paying your subscription.

How can I reset my GOtv after payment?

Send a text that says ‘Reset + your IUC number’ to 4688 (the default GOtv reset code). IUC stands for Identification User Code. It is the unique serial number of your decoder that can be found on a red sticker on the bottom panel of the decoder.