Where can I complain about a company in Canada?
Find out how to file a complaint against a business in Ontario….Questions about filing a complaint
- 1-800-889-9768 (toll free)
- 416-326-8800 (Toronto area)
- TTY : 1-877-666-6545 (toll free) 416-229-6086 (Toronto area)
How do I file a complaint in Canada?
How to File a Complaint
- Toll-free: 1-888-214-1090.
- TTY: 1-888-643-3304.
- Email: [email protected].
What are the grounds for filing a complaint?
A Consumer Complaint may be filed on the following grounds:
- Deficiency of services.
- Unfair trade practices.
- Manufacturing defect in the product.
- Medical negligence.
What can I do if a company won’t give me a refund?
If you can’t get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn’t help, you can contact the Consumer Ombudsman. They’ll aim to help resolve your dispute within 10 working days.
What are our human rights in Canada?
The Canadian Charter of Rights and Freedoms of 1982 is part of Canada’s Constitution. The Charter protects every Canadian’s right to be treated equally under the law. The Charter guarantees broad equality rights and other fundamental rights such as the freedom of expression, freedom of assembly and freedom of religion.
What is the difference between complain and complaint?
Complaints and complains are examples of this common mistake. Complaints is a noun. It mean “the expressions of discomfort, unease, pain, or grief.” Complains is the third-person singular form of the verb “complain.” It means “to express unease or discomfort, to lament.”
What are the advantages of filing a complaint?
1) The right to be safeguarded against unfair trade practices. 2) The right to be well-versed about the goods or services. 3) The right to be guaranteed that the goods or services are of desired quality. 4) The right to be heard in the case of breach of the right to consumerism.
When or under what circumstances can the complaint be filed?
A complaint has to be filed within two years from the date on which the cause of action/deficiency in service/defect in goods arises.
How do I file a consumer complaint in Canada?
In order to file your complaint in paper or by email, please use this PDF version of the complaint form. Send your completed form with copies of any supporting documents by mail, fax or email to: Courier packages should be delivered by Canada Post or Purolator.
Who regulates the consumer complaint process in Canada?
The Government of Canada has legislation that was put in place to protect the rights of consumers. The consumer complaint process is a major part of this legislation. Federal legislation Having a better understanding of your rights and who regulates them, before you make a complaint, will make the process go a lot smoother.
How do I advise the business of my complaint?
You should advise the business of your complaint by letter, email, or by phone before filing a complaint with us. We recommend writing to the business before you file a complaint with us. If you advise the business by phone, make sure to note the date and details of the conversation.
How does the Ministry of consumer protection deal with business complaints?
The ministry’s involvement may take the form of: placing the business on the Consumer Beware List if certain regulatory conditions are met. Learn more about actions we take with respect to your complaints. If you have any questions about filing a complaint, call Consumer Protection Ontario between 8:30 a.m. and 5:00 p.m., Monday to Friday at: