Why choose National Express?

“Easy to sort out tickets, great service, will definitely use National Express again in the future.” “Very professional in maintaining the safety of all passengers.” “We’ve never had a coach driver more kind and helpful.” Find out more about our services over the festive period…

What is National Express Travel itinerary?

Travel itinerary, such as a boarding pass or ferry ticket. All tickets are issued and all passengers are carried subject to National Express’ General Conditions of Carriage, available online and at all National Express outlets

Who is National Express Group?

National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 882 million journeys on our services in 2017.

How do I contact the National Express customer service team?

If you are at a National Express departure point and are about to board a coach service you can speak to a member of our team on site, if they are available, or call our customer service team on 03717 81 81 01. (calls charged at local rate) Travel itinerary, such as a boarding pass or ferry ticket.

How much is a day saver on mTicket?

£2.40 Day saver £4 18 & under  (16-18 year olds must show a valid West Midlands 16-18 card) Single trip £1.20*Cash or Swift card PAYG only Day saver  £2*Cash or Swift card PAYG only *Excludes contactless payment & mTicket app, terms and conditions apply

What is a National Express multiRide ticket?

A National Express Multiride ticket offers 10 single journeys between your two locations, valid for 3 months. Choose the two locations you travel between, we’ll add them and provide you with a price by completing this simple form. To purchase your Multiride ticket pop into a National Express Coach Station or contact Customer Services.

What are group day Savers tickets?

Group Day Savers Group tickets are for up to 5 people travelling together.  Tickets can be purchased on the mTicket appor on the bus with cash. All day £7 After 6pm £4 Evening ticket The evening ticket is available after 6pm and is valid for travel all evening on all of our buses.